FAQ

Our collections are designed for the discerning dresser who values premium casualwear with runway-inspired design. Whether you’re building a capsule wardrobe or seeking statement pieces, we cater to style-conscious individuals worldwide who appreciate quality fabrics and thoughtful details.

Think elevated essentials – from our reversible jackets to arabesque-patterned shirts. We blend everyday functionality with designer details, focusing on season-transcending pieces like our signature 5G Cotton Knit tops and easy-wear pants with functional details.

We hand-select only premium fabrics that stand the test of time, from performance fleeces to high-grade cottons. Each garment undergoes rigorous quality control to ensure it meets our exacting standards.

Care instructions vary by fabric – always check individual product labels. As a rule, we recommend washing similar colours together in cold water and avoiding high heat drying to maintain the integrity of our thoughtfully designed garments.

Currently our collections focus on standard sizing, but we’re actively exploring extended size ranges to make our premium casualwear accessible to more discerning dressers.

We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout. All transactions are encrypted for your protection.

Absolutely. We use industry-standard SSL encryption and never store your full payment details. You can shop with the same confidence you’d have when investing in one of our premium reversible jackets.

We process orders quickly to get your curated pieces to you promptly. If you need to modify or cancel, please contact [email protected] immediately – we’ll make every effort to accommodate your request if your order hasn’t yet entered processing (typically within 1-2 business days).

We offer seamless global delivery to most countries worldwide (excluding some remote areas and parts of Asia). Whether you’re in bustling London or cosmopolitan Tokyo, we’ll get your carefully curated pieces to you.

Choose between:
✈️ Express Courier Service (DHL/FedEx): £12.95, 10-15 business days after dispatch with tracking
📦 Complimentary Standard Shipping (EMS): Free on orders over £50, 15-25 business days after dispatch

Both options include secure packaging and customs documentation – because your investment deserves protection, just like our premium fabrics do.

We take 1-2 business days to carefully prepare your order with the same attention to detail we apply to every garment in our collections.

Certainly. You’ll receive comprehensive tracking information once your order ships, allowing you to follow your package’s journey with the same precision we use when selecting fabrics for our arabesque-patterned shirts.

We offer a 15-day return policy from the delivery date. While we’re confident our pieces like the 5G Cotton Knit will become instant favorites, we understand sometimes things don’t work out. Items must be unworn, unwashed, and in original packaging with tags attached.

Email our style consultants at [email protected] within 15 days of receiving your order. Include your order number and reason for return, and we’ll guide you through our straightforward process – making returns as effortless as our easy-wear pants.

Customers are responsible for return shipping costs unless the item is faulty or incorrect. We recommend using a tracked service – just as we carefully track every outgoing package, we want to ensure your return reaches us safely.

Once we receive and inspect your return, please allow 5-7 business days for the refund to process. You’ll receive confirmation via email when completed.

Our style consultants are always at your service via [email protected]. We aim to respond within 24 hours during business days, with the same prompt attention we give to processing your orders.

Our headquarters are at 77 Westgate Buildings, Bath, GB BA6R 6CT – though we serve a global community of discerning dressers from Tokyo to New York.